The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Children
Cots
Room features
Heating
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Norfolk Square, 52-54,
London,
United Kingdom,
W2 1RT,
Greater London
Map view
Norfolk Square, 52-54,
London,
United Kingdom,
W2 1RT,
Greater London
City landmarks
Park
Hyde Park
1.4
km
Museum
The British Museum
3.2
km
Garden
Buckingham Palace
2.7
km
Museum
Victoria and Albert Museum
2.2
km
Marylebone Rd
Madame Tussauds London
2.7
km
Museum
Science Museum
2.1
km
Museum
Natural History Museum
2.3
km
Gallery
Wallace Collection
1.6
km
Park
Kensington Gardens
1.4
km
Square
Trafalgar Square
3.2
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.0
km
87-135 Brompton Rd
Harrods
2.0
km
Museum
National Gallery
3.2
km
Great Central House
Marylebone
1.9
km
Palace
Kensington Palace
1.6
km
Art object
Sherlock Holmes Museum
2.6
km
Oxford Street
Oxford Street
2.9
km
Zoo
ZSL London Zoo
2.5
km
Mosque
The Regent's Park
2.1
km
Park Lane
Marble Arch
1.3
km
Museum
Apsley House
2.1
km
400 Oxford St
Selfridges London
1.7
km
Gallery
Lisson Gallery
1.0
km
Event hall
Royal Albert Hall
2.1
km
Monument
Peter Pan Statue
910 m
Square
Piccadilly Circus
2.7
km
Monument
The Albert Memorial
1.9
km
Baker Street
Baker Street
1.4
km
Nearby
Praed St
Paddington
350 m
Restaurants
Mimos Cafe Bar
200 m
19 London Street Paddington
Kioskafe
70 m
31 Norfolk Place
It's all Greek to me
120 m
101 Praed Street Paddington
Cafe Panache
60 m
12 Norfolk Place
La Tazza Cafe
210 m
143 Praed Street Paddington
Khuttar
110 m
17 Bouverie Place
Lena's Cafe
160 m
83 Praed Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Helpful Staff
Noisy Room
Limited Dining Options
7.4/10
Very good
Rooms
7.1
Location
8.9
Service
7.8
Dining
6.7
Guest reviews
7.4/10
based on 23 reviews
3.5/5
based on 564 reviews
6.8
6.8/10 based on 3573 reviews
#722 of 1,208 hotels in London based on Tripadvisor
James
United States,
March
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. While the room decor needed attention and the noise from the Underground trains was bothersome, the newly done-up rooms were fresh. The location near Paddington station was excellent for transport links, but the exaggerations about the ground floor tremors were off-putting.
Rooms
7.0
The room I stayed in had a dark window looking into a tiny basement, with decor that was knocked and marked, needing attention. However, the newly done-up aspect was refreshing despite the noise from the Underground trains.
Service
8.0
The staff was very helpful upon arrival, assisting with any inquiries. Despite some exaggerations about ground floor tremors, the service was overall good.
Location
9.0
The hotel's location near Paddington station was excellent for access to transportation options like the Tube and buses. Additionally, there were plenty of restaurants and convenience stores nearby.
Dining
6.0
The dining experience was alright, with a basic breakfast offering. However, it lacked some usual items like sausages and bacon, and the breakfast hours were limited.
Facilities
6.0
Facilities were decent but unspectacular.
John
United Kingdom,
March
2024
7.4/10
The hotel is in a convenient location, very close to Paddington Station, making it easy to get around. The rooms, although small, are well-equipped with towels, tea/coffee facilities, an iron, and a hairdryer. However, the room I stayed in was too small for two adults and had a narrow staircase leading to it. The service provided by the staff was quick and efficient, except for some who seemed ill-suited for their job roles. The dining options were satisfactory for a tired traveler but could be improved for taste.
Rooms
7.0
The rooms were well-equipped with all necessities but were too small for two adults.
Service
7.0
The staff was generally quick and efficient, although some seemed ill-suited for their roles.
Location
9.0
The hotel's location is very close to Paddington Station and convenient for exploring the area.
Dining
6.0
The dining options were sufficient but lacked in taste for some dishes.
Facilities
8.0
The hotel provides basic facilities suitable for a short stay.
Phil
United Kingdom,
March
2024
8.0/10
My stay at the hotel was a mixed experience. The rooms were of really good value, although quite small even for one person, they were very clean and comfortable. However, being on the ground floor meant we heard the trains all day and night.
Rooms
8.0
The rooms were very clean and comfortable, but on the ground floor, which unfortunately meant we heard the trains all day and night.
Service
9.0
The service was excellent, the staff were friendly and went out of their way to be helpful.
Location
9.0
The location was great, with plenty going on in the surrounding area and only a short trip into central London via various transportation options. It was very close to Paddington station.
Dining
7.0
The dining experience was nice but quite basic, and the options were limited. The breakfast service was only until 9 am.
Facilities
7.0
Anita
United States,
January
2024
7.0/10
My stay at the hotel had its ups and downs. The location was fantastic, just a short walk from Paddington station in a quiet street, allowing easy access to explore the city. However, the room, caused by the London Underground trains passing below, was not as depicted in the pictures and quite depressing. The service was accommodating and helpful, especially when assisting with luggage and providing a fan to cool down the room. The dining options were more than expected but limited in variety and timing. Overall, a mixed experience with great convenience but room for improvement.
Rooms
5.0
The room was not as depicted in the pictures and affected by the noise of the subway passing below. It was quite depressing.
Service
8.0
The staff were accommodating and helpful, especially when it came to helping with luggage and providing a fan for the room.
Location
9.0
The hotel's location was great, just a short walk from Paddington station in a quiet street, making it easy to reach various areas by public transport.
Dining
7.0
The dining options were more than expected but lacked variety, especially with limited timing for breakfast service.
Facilities
7.0
The hotel offered decent facilities for a comfortable stay.
Convenient Location
Noisy Room
Frederick
United Kingdom,
December
2023
6.8/10
The hotel is conveniently located with good transport options and many dining choices nearby. The rooms are very basic and somewhat crowded due to the dining room nearby. The service was friendly but lacked a professional appearance. The location is a standout feature, providing easy access to central London. The dining experience could be more varied. Overall, a decent value for the money.
Rooms
6.0
The rooms are very basic with limited amenities, a bit small and crowded due to the dining room nearby.
Service
7.0
The service was friendly but lacking a professional appearance.
Location
8.0
The location is the standout feature, with easy access to central London and many dining options nearby.
Dining
6.0
The dining experience could be more varied, but the English breakfast was decent.
Facilities
7.0
Basic facilities provided.
Kevin
United Kingdom,
December
2023
8.6/10
My stay at the hotel was fantastic! The location is superb, just a few minutes' walk from Paddington station, with plenty of great food spots nearby. The rooms were welcoming and fully functional, though the narrow stairs might slow down the escape in case of a crowded situation. The service was very pleasant, and the staff worked tirelessly, constantly clearing tables. The dining options were more than expected, with a variety of choices. Overall, a convenient and pleasant stay.
Rooms
8.0
The rooms were welcoming and fully functional.
Service
9.0
The staff was very pleasant and worked hard.
Location
9.0
The hotel's location near Paddington station is great, with easy access to transportation options.
Dining
8.0
The dining experience exceeded expectations with a variety of options.
Facilities
9.0
The facilities were wonderful and convenient for a pleasant stay.
Clive
United Kingdom,
November
2023
8.4/10
The hotel is well located, close to Paddington Station and surrounded by various dining options. The rooms, though a bit small, are cozy and offer good value for the money. The service is welcoming and helpful, however, some security concerns were noted. The dining experience was enjoyable, with freshly cooked options available. The location is exceptional for exploring the city with convenient access to public transport.
Rooms
8.0
The rooms were a bit small but comfortable, offering great value for the money.
Service
7.0
The service was welcoming and helpful, although some security issues were observed.
Location
9.0
The hotel is in an exceptional location, just a short walk from Paddington Station, surrounded by restaurants and close to public transport options.
Dining
9.0
The dining experience was very good, with freshly cooked options available.
Facilities
9.0
The hotel provides excellent dining options and facilities.
Darrell
United States,
November
2023
6.6/10
My stay at the hotel was overall pleasant. The room was quite small with no air conditioning, and it felt a bit cramped for four people. However, it was conveniently located near Paddington Station and provided easy access to various attractions. The dining options were average, and the breakfast could be improved. The service was friendly and accommodating, although there were some instances of unhelpful staff. The facilities were decent with a highlight on the helpful service for carrying bags up and down the stairs.
Rooms
6.0
The room was very small and lacked air conditioning, making it a bit uncomfortable. The location on the upper floors also caused some shaking due to the proximity to the underground.
Service
7.0
The staff were great and always available to assist, especially with carrying bags up to the 3rd floor and back down when leaving. However, there were some encounters with unhelpful and unfriendly staff members.
Location
8.0
The location was quite good, particularly for its proximity to Paddington Station and easy access to the underground and bus stations. It was convenient for reaching various destinations around the city.
Dining
5.0
The dining options were typical and nothing special. Breakfast was limited to basic items like beans, toast, and canned mushrooms. The staff during breakfast service were attentive and friendly.
Facilities
7.0
convenient location
small rooms
Michael
United Kingdom,
November
2023
6.8/10
The hotel offers clean and comfortable rooms with a charming English style balcony, though they are on the smaller side and located at the bottom of steep stairs. The service was a mix of friendly and unprofessional behavior. The location is ideal for exploring central London, with nearby dining options and easy access to transport. The dining experience was subpar, with basic continental options. The hotel lacks notable facilities.
Rooms
7.0
My room was clean and had everything I needed, but it was quite small.
Service
6.0
The staff were a bit of a mixed bag - some were helpful, while others were unprofessional.
Location
9.0
The location was fantastic, within walking distance to major attractions and surrounded by dining options.
Dining
5.0
The dining options were basic and left much to be desired.
Facilities
The hotel lacked notable facilities.
Alan
United Kingdom,
November
2023
7.8/10
The hotel was just what I needed. The room was clean and tidy, but carrying heavy luggage up four flights of stairs to the fourth floor was a bit of a trek with no lift available. However, it was not a major issue.
Rooms
8.0
The room was clean and tidy, just what I needed for my stay.
Service
7.0
The service on the couch was really helpful and kind. The staff tried to assist with the means they had.
Location
9.0
The location is excellent for Paddington Station and the Heathrow express, with a short walk to Paddington Station and surrounding restaurants.
Dining
7.0
The dining was good with more than expected options, but it was noted that the menu did not vary much daily.
Facilities
The facilities met my needs during the stay.
Lou
United States,
October
2023
8.6/10
I had a wonderful stay at the hotel with clean and comfortable rooms, friendly staff, and a fantastic location near Paddington Station. However, the dining options were somewhat repetitive. The value for money was reasonable.
Rooms
8.0
My room was very nice and bright, with very comfortable beds and a nice view over the square. The only downside was its small size and proximity to the reception area, making it slightly noisy at times.
Service
9.0
The staff was super helpful and friendly throughout my stay. They were lovely, and breakfast was included and delicious.
Location
10.0
The location was great, very close to Paddington Station and central London, offering easy access to public transport. It was convenient for exploring the city and visiting popular attractions.
Dining
7.0
The dining experience offered basic English breakfast plus coffee and cereal, but the limited variety made it somewhat repetitive. Despite this, considering the overall cost of the stay, it was acceptable.
Facilities
The hotel had all the necessary facilities to ensure a comfortable stay, and the luggage service was a delight with its original stucco-embossed decor.
H.
United States,
September
2023
7.6/10
I had a lovely stay at the hotel. The rooms were charming, adorned with beautiful stucco-embossed lilies on the ceiling. However, there were some noises like an earthquake every 10-15 minutes from early morning till late night, and some minor repairs were needed. Despite being a bit small for five people, the room was cozy and comfortable.
Rooms
8.0
I was enchanted by the room's decor and comfort.
Service
7.0
The restaurant staff were friendly, and even though there was a misunderstanding about our booking, the morning service was delightful.
Location
9.0
The location was brilliant, being very close to both train and tube stations. It was especially convenient for my visits to the British Library. Additionally, being near Paddington Station was a big plus.
Dining
6.0
The dining options were a bit limited, but the breakfast staff were lovely. I wish there was more variety apart from the basic options.
Facilities
The hotel's facilities were decent, offering what was needed for a comfortable stay.
George
United Kingdom,
September
2023
8.2/10
The hotel offers a comfortable stay near Paddington station with excellent beds, a tiny but clean and renovated bathroom, and relatively quiet rooms despite being close to transportation hubs. Be prepared for stairs. The service is attentive and helpful with quick assistance and luggage help. The location is excellent, right next to various transport options, although noise from passing trains can be noticeable. The dining experience meets expectations with an English breakfast but feels rushed due to limited dining room space.
Rooms
8.0
The rooms are a nice size and surprisingly quiet considering the proximity to Paddington station. Be ready for some stairs.
Service
9.0
The staff is genuinely caring and helpful, standing out in London's lower-cost hotel scene.
Location
9.0
The hotel's location is fantastic, with easy access to various transport options and plenty of nearby dining choices. Just watch out for noise from passing trains.
Dining
7.0
The dining experience is okay but could be improved with more space to avoid feeling rushed during breakfast.
Facilities
8.0
The hotel provides the necessary facilities for a comfortable stay.
Robert
United Kingdom,
August
2023
7.8/10
The hotel is conveniently located near Paddington Station, making it easy to access Metro rail and explore the surrounding restaurants and transport links. The rooms were clean and comfortable, although a bit small for two adults with luggage. The service was pleasant and accommodating, although at times they appeared short-staffed. The dining options varied from very tasty and plentiful to somewhat disappointing. Overall, a good value for a stay in a bustling area with clean facilities.
Rooms
7.0
The rooms vibrated with every passing underground train but were clean and comfortable with a lovely ensuite bathroom.
Service
8.0
The staff was nice and accommodating, especially helpful with carrying luggage.
Location
9.0
The hotel's location near Paddington Station provides easy access to various public transport options and nearby amenities. The surrounding area is tidy and clean with lots to explore.
Dining
7.0
The dining experience ranged from very good with a full cooked breakfast to somewhat disappointing options at times.
Facilities
8.0
The hotel had well-presented facilities with plenty going on in the surrounding area. However, the basement rooms were impacted by passing trains.
William
United Kingdom,
August
2023
7.0/10
The hotel is conveniently located, very close to Paddington Station and ideal for easy access to transportation options. While the rooms were small and the noise from the trains passing by could be felt, the service was exceptional, and the location offered great convenience.
Rooms
6.0
The rooms, though small and affected by train noise, were still comfortable.
Service
9.0
The service was very helpful and polite, making my stay pleasant.
Location
8.0
The hotel's location near Paddington Station and various transport links was very convenient, providing easy access to central London.
Dining
7.0
The dining experience offered basic options, but it was sufficient to start the day.
Facilities
5.0
The hotel lacked standout facilities beyond the essentials, but the service made up for it.
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